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Terms of Use

These terms govern access to and use of Dxta.ai, its connected webpages, portals, tools and services, and any content, documents, reports, drafts, markups, summaries, messages or other outputs made available through them (together, the Site). The Site is operated by Dxta.ai (we, us and our).

References to the Dxta Parties mean Dxta.ai, its affiliates and group companies, and each of their directors, officers, employees, consultants, contractors, agents, suppliers, licensors, model providers, hosting providers and other service providers. The exclusions and limitations in these terms are for the benefit of each of the Dxta Parties.

By accessing the Site, creating an account, selecting a subscription or using any Site output, you accept these terms. If you do not agree, you must not use the Site. We may update these terms from time to time by posting the updated version on the Site.

AI Outputs Are Not Legal Advice

The Site provides software and AI-assisted workflow tools. The Site and its outputs are for general information and workflow assistance only. They are not legal, tax, financial, regulatory or other professional advice, and must not be treated as a substitute for advice from a qualified professional who has considered the relevant facts, documents, law and commercial context.

Large language models and related AI systems can hallucinate, omit material points, misread documents, cite non-existent sources, apply the wrong law, misunderstand instructions, produce outdated or biased content, or generate plausible but incorrect outputs. We do not warrant that any output is accurate, complete, up to date, lawful, suitable for your purpose, or safe to rely on.

You are responsible for reviewing, validating and independently checking all Site content and outputs before using them. You must not make, delay or refrain from making any legal, commercial, financial or operational decision in reliance on the Site or its outputs without appropriate independent review.

No Retainer, Duty of Care or Lawyer-Client Relationship

Use of the Site, payment for a subscription, uploading documents, receiving outputs, contacting us through the Site, or exchanging emails with a generic Dxta.ai mailbox does not create a solicitor-client relationship, lawyer-client relationship, retainer, fiduciary relationship, advisory relationship, professional engagement, duty of care, or other relationship of reliance between you and any of the Dxta Parties.

No document, output, communication or support response from or through the Site is provided as legal advice or as work carried out under a legal services retainer unless we have expressly agreed that in a separate written engagement letter signed by us. Dxta.ai is not authorised or regulated by the Solicitors Regulation Authority.

Information submitted through contact forms, upload features or generic mailboxes may not be treated as confidential or privileged unless a separate written agreement with us expressly says otherwise.

Your Responsibilities

You must use the Site lawfully and only for legitimate purposes. You are responsible for the content you submit, upload or transmit, including ensuring that you have all necessary rights and permissions and that the content does not infringe confidentiality, privacy, data protection, intellectual property or other rights.

You must not upload, transmit or introduce unlawful, defamatory, misleading, offensive, infringing or harmful material, or any malware, viruses, worms, logic bombs, ransomware, spyware or other malicious code or data.

You are responsible for maintaining your own copies, backups, audit trails and records. Uploaded and generated documents may be deleted in accordance with the applicable plan retention period, including after subscription expiry. We do not accept liability for loss arising from expiry, suspension, deletion, corruption or unavailability of documents or account data, except to the extent liability cannot lawfully be excluded.

Availability, Security and Malware

The Site is provided on an as is and as available basis. We do not warrant that the Site will be uninterrupted, error free, secure, compatible with your systems, or free from bugs, vulnerabilities, viruses, malware or other harmful material.

You are responsible for your own device, network, browser, credentials, backups and security controls. To the fullest extent permitted by law, the Dxta Parties exclude all liability for any infection, contamination, compromise, loss, damage, corruption or impairment affecting your computer, device, software, systems, network or data caused by malware, viruses, ransomware, worms, logic bombs or other harmful material transmitted through, introduced by, downloaded from, hosted on, or linked from the Site.

Intellectual Property and Use of Content

The Site, its software, design, features and content are protected by intellectual property rights owned by us or our licensors. You may use Site content and outputs only for your own internal business or personal purposes, subject to these terms and any applicable plan restrictions.

You must not copy, scrape, reproduce, resell, publish, train models on, benchmark, reverse engineer, decompile, attempt to discover source code, or commercially exploit the Site or any part of it except as expressly permitted by us in writing or by mandatory law.

Third-Party Services and Links

The Site may use or link to third-party platforms, models, infrastructure, payment providers, document-processing services and websites. We are not responsible for third-party content, systems, terms, policies, availability, security, accuracy or performance. You are responsible for complying with any third-party terms that apply to your use of those services.

Liability Exclusions

To the fullest extent permitted by law, the Dxta Parties exclude all liability, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution or otherwise, arising out of or in connection with the Site, Site content, Site outputs, AI-generated responses, subscriptions, account access, document processing, third-party services, or these terms.

Without limiting the previous paragraph, the Dxta Parties are not liable for: reliance on Site content or outputs; inaccurate, incomplete, hallucinated, misleading or delayed outputs; legal, commercial, tax, regulatory, drafting or negotiation decisions; loss of profit, revenue, savings, business, goodwill, opportunity or reputation; loss, corruption or disclosure of data or documents; wasted management time; service interruption; security incident; or indirect, consequential, special, exemplary or punitive loss.

If, despite these terms, any Dxta Party has liability to you, the aggregate liability of all Dxta Parties together is limited to the greater of the fees you paid for the Site in the 12 months before the event giving rise to the claim and GBP 100, except where and to the extent that liability cannot lawfully be limited.

Non-Excludable Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. If you are acting as a consumer, nothing in these terms limits any statutory rights that cannot lawfully be limited.

Privacy

Our Privacy Policy explains how we collect, use, store and share personal data in connection with the Site.

Governing Law and Jurisdiction

These terms and any dispute or claim arising out of or in connection with the Site, including non-contractual disputes or claims, are governed by English law. Subject to any mandatory rights that cannot be excluded, the English courts have exclusive jurisdiction.

Each Dxta Party may enforce the protections given to it under these terms under the Contracts (Rights of Third Parties) Act 1999. If any part of these terms is invalid or unenforceable, the rest will continue to apply.